Hi we're your Local Hosts Aubrey and Joyce
We manage Ballarat properties. We're passionate about making sure guests experience the best of this city, from a bowl of Thai street food at Eatsy on Armstrong Street to a cocktail at Grainery Lane, a distillery bar with a gold-rush speakeasy feel that's genuinely one of a kind.
Homes we look after
Explore these picture-perfect properties, all available to book direct with hometime.
Our services
We work closely with homeowners to bring their vision to life, adding thoughtful touches that make properties more comfortable for guests while keeping a close eye on costs and standards.
Professional cleaning
Professional cleaning teams are coordinated between every stay, so your home is spotless and ready for the next guest. Clean homes get five-star reviews; it's that simple.
Proactive property care
Trusted local tradespeople keep your property in great shape, with small issues caught before they turn into big ones.
Frequent updates
You'll always know what's happening at your property, without having to chase up to get things done. If something needs your attention, you'll hear about it directly.
Timely guest communication
Guests are looked after from the moment they book through to check-out. Communication scores sit 10% above Airbnb's benchmark on average, so you can trust they're in good hands.
Our local picks
A few of our favourite spots near the properties.
Eatsy Thai
Authentic Thai street food on Armstrong Street, Eatsy is a Ballarat favourite for good reason. Open for lunch and dinner most days; their generous portions are a crowdpleaser for a reason!
Sovereign Hill and Wildlife Park
Step back in time at Sovereign Hill, Ballarat’s open-air museum, where gold rush history comes alive with costumed characters, mine tours, and gold panning! A great spot to get up close with Australian wildlife, Ballarat Wildlife Park is home to koalas, wombats, crocodiles and plenty more. It's a hands-on experience that works well for all ages and a good way to spend a few hours outside the city centre.
Grainery Lane
Grainery Lane in Ballarat is a lavish distillery and cocktail bar, evoking the glitz of the gold rush era with in-house distilled gins and a speakeasy vibe.
Homeowner services
We cover everything from guest communications, reservations, through to cleaning and maintenance.
The Owner Portal
The Homeowner Portal makes it easy to keep an eye on your property. You'll be able to monitor your property's performance, check your financial statements, view calendar and bookings, access key documents, and you can easily reach out to your host and customer experience team.
Professional photography & listing creation
High-quality listings are key to attracting more guests on booking platforms. This requires standout photos, great styling, a compelling description, and positive reviews. We optimise backend settings to boost search visibility across all channels. Our network of professional photographers, trained to Airbnb standards, captures stunning images proven to drive 24% more bookings than non-professional photos.
Guest vetting and communications
We make sure you’re comfortable with who’s staying in your home. Hosting Partners vet each guest, confirm they agree to your House Rules, and check trip details before approval. They also handle all guest communication—ensuring a smooth stay, great reviews, and better earnings.
Professional housekeeping
Professional cleaning in-between guest stays ensure your property is kept in great condition and that guests feel comfortable from the moment they arrive. Consistent and meticulous care can also significantly extend the condition and lifespan of your property. Hometime’s standard of cleanliness is rated higher than our competitors on Airbnb, so you know your property’s cleaning is in good hands.
Guest vetting and communications
We want you to feel comfortable about the guests staying in your home. That’s why we have a tried-and-tested guest vetting process. As part of guest-vetting, your Hometime host makes sure guests read and agree to the ‘House Rules’ for your property. Guests must answer a series of questions relating to their stay and the purpose of their trip.
Regular restocking supplies
We regularly maintain and restock your property’s kitchens and bathrooms to ensure your guests have everything they need for a comfortable stay. By ensuring essentials are swiftly looked after, we can provide a memorable guest experience, leading to more positive reviews.
Dedicated local host
When you list your property with me, you get a dedicated local expert who knows your community. I’ll be your direct contact for anything you need, from property care to guest management. Unlike other managers, I only earn when your property performs, so I’m fully invested in your success. Your guests will be well looked after, and you can relax knowing everything is handled with care. When you sign up, we’ll meet to discuss your preferences, and I’ll take care of the rest.
What our guests are saying
Let's chat about your property
