Peace of mind and strong returns with Hometime

The Melbourne homeowner could rest assured knowing their property was in the right hands with Hometime.

The living room is a fun and vibrant space with retro look wall art, a rainbow rug and bright throw pillows on the cosy chaise lounge.
The primary bedroom features a beautifully styled queen-sized bed with an upholstered frame, soft throw pillows, and a blanket between marble-look side tables.
Sink into the outdoor moon chairs in the shared yard and enjoy reclining under the open skies and fresh air.
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Case Studies
Hosted by Justin

About the Homeowner

The homeowner originally purchased their Melbourne apartment more than 30 years ago for their parent to occupy until moving into aged care. After considering traditional renting, they decided against it due to changes in tenancy laws and the risks of problematic tenants. Instead, they turned to the short-term rental market but initially struggled to find the right partner.

The homeowner’s first property manager offered little support and left them questioning their ability to effectively market the property. The second lacked clear communication and failed to notify them about important incidents, including a serious flooding event during a guest's stay. After two disappointing experiences with short-term rental managers, the homeowner discovered Hometime.

The goal: To generate a steady income from the property while removing day-to-day stress and ensuring the property was cared for.

The Challenge

The homeowner needed a management company that would:

  • Communicate clearly and respond promptly in urgent situations.

  • Maintain high standards of cleanliness and presentation.

  • Deliver strong bookings and financial results.

  • Provide a hands-off experience without compromising on quality.

Previous managers had failed the homeowner in these areas, leaving them feeling uncertain and stressed.

How Hometime helped

After researching Hometime and being impressed by the quality of properties managed and the consistently positive reviews, the homeowner decided to make the switch.

With Local Host Justin and his team, the homeowner gained:

  • Responsive support: Clear and timely updates from Justin, Marie and the team, building trust and confidence.

  • Professional onboarding: A smooth setup process with step-by-step guidance and marketing support.

  • Consistent presentation: High standards that resulted in excellent guest reviews.

Reliable income: Regular bookings and a new payout system that improved their cash flow.

The results

The apartment is consistently booked, with demand exceeding the homeowner’s expectations.
Earnings have exceeded initial projections by 15%, giving confidence in future investments.
With Hometime’s team managing operations, the homeowner can focus on their other business interests and family responsibilities.

I’m just personally relieved that we’re all on the same page and Hometime and Justin’s team have made my life a lot easier… I’m very grateful for that.”

Occupancy rate

87%

2-bedroom apartment in Melbourne

Ready to unlock hassle-free returns from your investment property?

With Hometime, we’ll maximise your income and take the stress off your hands.

Get in touch our team today