How do I compute the Airbnb cleaning fee: a guide for hosts

As a rental property owner, navigating the ins and outs of Airbnb’s cleaning fees can be complicated. It’s not just a matter of wiping down the kitchen bench – a clean property can be the key to creating memorable stays for your guests.

What is an Airbnb cleaning fee?

Airbnb cleaning fees are set by the hosts to cover the costs associated with cleaning and preparing the property for incoming guests. The fee is usually added to the booking cost and makes sure the space is kept to a high standard of cleanliness that most expect from a rental property.

As a host, you have full autonomy over your cleaning fees. Some hosts prefer to incorporate the fee into their nightly rate, while others choose to add it as a separate charge on top of the booking cost.

Cleaning fees are particularly important if your property is left in a poor condition after a stay. It can be devastating, even more so if you have another guest booked in on the same day.

What’s included in the Airbnb cleaning fee?

The fee typically covers a range of services to make sure the property is guest-ready, including:

• General tidying and disinfecting of surfaces
• Thorough cleaning of all rooms and living areas
• Changing and cleaning all linens and towels provided
• Washing dishes and cookware
• Restocking house supplies (if provided)
• Special attention to high-touch areas

How should I calculate my Airbnb cleaning fee?

Deciding on your cleaning fee involves several factors. You should think about what the market rate looks like, your property size, the time or costs involved, and how much your guests would be willing to pay. If you’re not sure how to calculate your cleaning fee, follow these steps:

1. Market rates

You should research local rental properties to understand the going rate for Airbnb cleaning fees in your area. This helps you set a competitive, yet fair price that you know guests are willing to pay.

2. Property size

Understanding the size and layout of your property will directly influence the fee you charge. Larger spaces or those with unique features, like a pool or spa, typically require more time and effort, justifying a higher Airbnb cleaning fee.

3. DIY vs professional cleaning

For those who prefer a hands-on approach, DIY cleaning can be cost-effective and lower the Airbnb cleaning fee, but it can also be time-consuming. Professional cleaning services are more costly, but ensure a consistent and high-quality clean, which is necessary for luxury rentals or high-turnover properties. Whichever you choose, make sure to factor your time or costs into the fee.

4. Understanding your guests

Your guests are arguably the most important factor in your Airbnb cleaning fee. Different guests have varying expectations and budgets, so you should set your fees based on their expectations. For example, backpackers will prefer a lower fee in return for simpler accommodation, while guests looking for a luxury experience might be willing to pay a higher fee for high-end touches.

5. Additional fees

Do you offer a pet-friendly rental? These can often require additional cleaning efforts. In this case, you could consider a slightly higher Airbnb cleaning fee or an additional pet cleaning fee to address pet hair or other concerns.

6. Other things to consider when calculating your Airbnb cleaning fee

When deciding whether to add a cleaning fee and setting the rate of your fee, there are a few other things you should consider.

• Short bookings: If you’re aiming to attract short bookings, high cleaning fees could be a deterrent. But with longer bookings, a higher fee might work in your favour. 
• Negotiating fees: While cleaning fees are technically negotiable, we don’t recommend promoting this in your listing.
• Service fees: Remember, your cleaning fee is subject to Airbnb’s service fees, which vary based on your properties location.

Get help calculating your Airbnb cleaning fee and finding Airbnb cleaners

Hometime offers top-quality Airbnb cleaning and end-to-end property management services to help grow your business. We also offer the following Airbnb management services in Australia:

• Property styling and photography
• Listing optimisation
• Cleaning services
• Revenue and booking management
• Guest management
• Property maintenance
• Access to Hometime's all-in-one property management software